Terms of Service

Effective August 16, 2026 · Last updated August 16, 2026

These Terms of Service (“Terms”) are a binding agreement between you (and the organization you represent) and HukProof. By creating an account, accepting these Terms in-product, or using the Service, you agree to these Terms, our Acceptable Use Policy, and our Privacy Policy, each incorporated by reference. If you do not agree, do not use HukProof.

1. Definitions

• “HukProof” / “we” / “us” — HukProof, the provider of the Service, reachable at privacy@hukproof.com.
• “Service” — the HukProof websites, application, and related services.
• “You” / “Customer” — the individual and the organization on whose behalf the account is used.
• “Customer Data” — data you upload or generate through the Service, including workforce records and simulation results.
• “Recipient” — an individual you send a simulation to.

2. The Service

HukProof provides software to design and run simulated phishing and security-awareness campaigns against an organization’s own employees, and to measure and report on the results. We may add, change, suspend, or discontinue features over time; we will use reasonable efforts to avoid material degradation of a paid Service without notice.

3. Eligibility & business-to-business use

HukProof is a business-to-business service. It is made available only to organizations and to the people acting for them in a business or professional capacity. It is not offered to consumers for personal, family, or household use, and account signup requires a valid work email — free or personal email providers are not accepted.

You must be at least 18 and able to form a binding contract. By creating an account you represent that you are authorized to bind the organization you represent to these Terms, that you are entering into them in the course of business and not as a consumer, and “you” refers to both you and that organization.

4. Accounts & security

You are responsible for all activity under your account and for keeping your credentials secure. Enable two-factor authentication where available, keep your details accurate, and notify us promptly at privacy@hukproof.com of any unauthorized use. You are responsible for your users’ compliance with these Terms.

5. Authorization to run simulations — your warranties

By launching any campaign, you represent and warrant, on each launch, that:

• every Recipient is a member of your own workforce (an employee, contractor, or comparable member of the organization that owns the account);
• you are lawfully authorized to conduct security testing against those Recipients, including any internal approvals your organization requires;
• you will comply with all laws that apply to you, including computer-misuse, privacy, employment, and data-protection laws in the Recipients’ jurisdictions; and
• you will not use the Service to target the general public, customers, or any person outside your organization.

To help enforce this, HukProof restricts Recipients to your organization’s registered domain and blocks generic consumer email providers by default. You must not attempt to circumvent these safeguards. Full rules are in the Acceptable Use Policy, which is part of these Terms.

6. Acceptable use

Your use must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it, and may remove content or block activity we reasonably believe is unlawful or harmful.

7. Customer Data & privacy

You retain ownership of Customer Data and grant us a limited, worldwide license to host, process, and transmit it solely to provide and secure the Service. As the party that uploads workforce data, you are the controller / data fiduciary of that data and are responsible for having a lawful basis and any required notices or consents. We process it as your processor as described in our Privacy Policy. Our Data Processing Agreementforms part of these Terms and governs our processing of personal data on your behalf; a countersigned copy is available for enterprise customers on request.

8. Plans, fees & free / beta features

We currently offer a free tier subject to the limits shown in-product. Paid plans, when available, are billed as described at purchase; fees are non-refundable except as required by law. We may change pricing prospectively with notice. Features labeled free, trial, beta, or preview are provided “as is”, may change or be withdrawn, and may have additional terms.

9. Intellectual property

HukProof and its software, content, and trademarks are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service under these Terms. You may not copy, modify, reverse-engineer, resell, sublicense, or create derivative works except as permitted by law or by us in writing.

10. Feedback

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

11. Third-party services

The Service may interoperate with third-party services (for example, your email provider’s allow-listing). Those services are governed by their own terms, and we are not responsible for them.

12. Confidentiality

Each party may access the other’s non-public information; each will protect it with reasonable care and use it only to perform under these Terms, except where disclosure is required by law.

13. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that it will detect or prevent every security risk.

14. Limitation of liability

To the maximum extent permitted by law, HukProof and its suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the event giving rise to the claim or, for the free tier, INR 5,000 (or local equivalent). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Nothing in these Terms limits or excludes either party’s liability for: (a) death or personal injury caused by its negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or willful misconduct; (d) breach of its confidentiality obligations; (e) its indemnification obligations under these Terms; (f) amounts properly due and owing for the Service; or (g) any other liability that cannot be limited or excluded under applicable law.

15. Indemnification

You will defend, indemnify, and hold harmless HukProof and its personnel from and against claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your Customer Data, or your breach of these Terms or the Acceptable Use Policy — including any claim that your campaigns targeted people you were not authorized to test.

16. Suspension & termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or others. On termination, your right to use the Service ends and we may delete Customer Data after a reasonable period. Provisions that by their nature should survive (e.g., ownership, feedback, disclaimers, liability, indemnity, dispute resolution) survive termination.

17. Dispute resolution & arbitration

The parties are contracting on a business-to-business basis (see Section 3). Most concerns can be resolved by contacting us first. If a dispute cannot be resolved informally within 30 days, the parties agree to resolve it by binding arbitration seated in India and conducted under applicable arbitration rules, by a single arbitrator, in English — except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property or misuse claims. To the extent permitted by law, disputes will be resolved on an individual basis and not as a class action. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing privacy@hukproof.com with your account details. Nothing here limits non-waivable statutory rights.

18. Governing law & jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-laws rules, and the courts of India will have jurisdiction, subject to section 17. If a mandatory local law that applies to you (for example, as a consumer or data subject in the EU/UK or a U.S. state) provides otherwise, that law controls to the extent required.

19. Changes to these Terms

We may update these Terms. Material changes will be posted here with a new date and, where required, notified to you or presented for re-acceptance before you continue using the Service. Continued use after changes take effect means you accept them.

20. General

• Entire agreement. These Terms, the Acceptable Use Policy, and the Privacy Policy are the entire agreement between us regarding the Service and supersede prior agreements on the subject.
• Severability. If any provision is held invalid or unenforceable, the rest remains in full force and the invalid provision is limited or removed to the minimum extent necessary.
• No waiver. A failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices. We may give notices via the Service or the email on your account; notices to us go to privacy@hukproof.com.
• No third-party beneficiaries. These Terms create no rights for anyone who is not a party.
• Export & sanctions. You will comply with applicable export-control and sanctions laws and will not use the Service where prohibited.

21. Contact

Questions about these Terms? Email privacy@hukproof.com.